Emergency & Crisis Support Services in Melbourne, Victoria - Contact Resource:
- Ciara
- 4 days ago
- 3 min read
This page is aimed to help provide year-round information access to emergency support services and crisis resources across Victoria. During holiday periods or when specific services may be unavailable, these alternative support options remain accessible.
As we aren't an emergency service based business we thought this resource would be helpful in those times of need.
Emergency Services:
Service | Description | Contact |
Victoria Police, Fire, and Ambulance | Emergency Response | Call 000 |
Mental Health Support (24/7)
Service | Description | Contact |
Lifeline Australia | 24/7 crisis support for mental health and wellbeing | Call 13 11 14 or visit lifeline.org.au |
Beyond Blue | Support for mental health and well-being | Call 1300 22 4636 or visit beyondblue.org.au |
Suicide Callback Service | Professional 24/7 counselling | Call 1300 659 467 or visit suicidecallbackservice.org.au |
Victoria Mental Health | List of mental health services by catchment area. Choose the letter corresponding to the first letter in your suburb or town, then select from child and adolescent services (0-18 years), adult services (16-64 years), aged services (65+ years) and disability services. |
Family Violence Support (24/7)
Service | Description | Contact |
1800RESPECT | 24/7 support for family violence | Call 1800 737 732 or visit 1800respect.org.au |
Safe Steps | Family violence response centre | Call 1800 015 188 or visit safesteps.org.au |
Housing & Homelessness Support
Service | Description | Contact |
Statewide After-Hours Service (Launch Housing) | Help if you are homeless or at risk of homelessness or family violence | Call 1800 825 955 or visit Crisis & emergency accommodation | Housing.vic.gov.au |
Ask Izzy | A free, user-friendly website designed to connect people in Australia with essential services, particularly those who are experiencing or at risk of homelessness. The platform is available 24/7 and offers a confidential and straightforward way to search for help in various areas of need. The platform is mobile-friendly and works seamlessly on smartphones, tablets, and computers. | Visit askizzy.org.au |
Salvation Army - Crisis and Supported Accommodation | For current state-based or service-specific information, contact individual services | Call 9890 7144 or visit Homelessness Support Services | The Salvation Army Australia |
Homeless Outreach Program | Emergency accommodation support available through Housing Victoria | Call 1800 825 955 |
Carer Support
Service | Description | Contact |
Carer Gateway | Support for carers | Call 1800 422 737 or visit carergateway.gov.au |
Food Relief Services
Service | Description | Contact |
Foodbank Victoria | Provides food relief to those in need, including emergency food support | Call (03) 9362 8300 or visit foodbank.org.au |
The Salvation Army | Offers food hampers, toys, and vouchers for families in need | Call 13 SALVOS (13 72 58) or Visit salvationarmy.org.au |
OzHarvest | Delivers food to vulnerable Australians | Call (03) 9999 5070 Visit ozharvest.org |
St Vincent de Paul Society (Vinnies) | Provides support including hampers and gift cards | Call 1800 305 330 or visit vinnies.org.au |
Anglicare | Offers food hampers, vouchers, and meal programs. Registration may be required in person. | Call 1800 809 722 or visit anglicarevic.org.au/our-services/emergency-relief |
General Support Services:
Service | Description | Contact |
Red Cross | Offers connection programs to reach out to isolated individuals | Call 1800 733 276 or visit redcross.org.au |
Mission Australia | Offers support to families and individuals facing challenges | Call 1800 888 868 or visit missionaustralia.com.au |
Uniting | Offers financial and material assistance | Call 1800 668 426 or visit unitingvictas.org.au |
Holiday Support:
Service | Description | Contact |
Kmart Wishing Tree Appeal | Facilitated by The Salvation Army, this program provides gifts for families in need | |
Sacred Heart Mission – Christmas Day Lunch | Provides free meals and support for people experiencing homelessness or social isolation | Call (03) 9537 1166 or visit sacredheartmission.org |
Important: This page is regularly updated to ensure accuracy. If you notice any information that needs updating, please contact us.
Last updated: December 2024
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