Participants, families, and care teams can sometimes expect support that sits outside your role, funding, or the NDIS system. This guide breaks down what’s in (and out) of scope for Level 2 Support Coordination and offers practical language to clarify boundaries early, reduce conflict, and keep support sustainable.

A comprehensive directory of Victorian advocacy services supporting people with disability, mental health challenges, diverse backgrounds, and complex support needs. Find independent advocates who can help you navigate systems, protect your rights, and ensure your voice is heard.

Supported Decision-Making (SDM) empowers people with disability to make informed choices with the help of trusted supporters, rather than having decisions made for them. This practice honors dignity, autonomy, and human rights while ensuring participants remain at the center of their own lives. Learn how SDM works, practical examples, and how families and organizations can embrace this transformative approach.